Privacy Policy

1. Introduction & Overview

Welcome to Dine Saathi (accessible at dinesaathi.com). Your privacy is of paramount importance to us. This Privacy Policy outlines how Dine Saathi ("we", "our", or "us") collects, uses, protects, and discloses personal information when you browse our website, book table reservations, pre-order meals, or subscribe to our Saathi Club newsletter.

By accessing or using dinesaathi.com, you agree to the collection and use of information in accordance with this policy. If you do not agree with any terms outlined herein, please discontinue website use.

2. Information We Collect

We collect information to provide seamless dining experiences, process table bookings, and communicate menu updates. The types of data collected include:

• Personal Information You Provide Directly: Name, phone number, email address, outlet preferences, party size, dietary requests, and event details submitted via our table reservation forms or newsletter signups.
• Pre-Order & Dining Details: Selected dishes, pickup schedules, and location preferences chosen on our food menu interface.
• Automated Technical Data: IP addresses, browser type, device information, operating system, referral URLs, and browsing duration collected automatically via standard cookies and log files.

3. How We Use Your Information

We utilize collected data strictly for legitimate operational and customer service purposes, including:

4. Data Sharing & Third-Party Disclosure

Dine Saathi does NOT sell, rent, or trade your personal information to third parties. We only share minimal necessary data with trusted service providers who assist us in operating dinesaathi.com under strict confidentiality agreements:

• SMS & Messaging gateways (to send instant booking confirmation tickets).
• Cloud hosting & security infrastructure providers.
• Analytics services (e.g., Google Analytics) for aggregate website traffic analysis.
• Law enforcement authorities if required by valid court orders or applicable laws.

5. Cookies & Tracking Technologies

dinesaathi.com uses session cookies and performance analytics to remember your preferred dining outlet, menu filters, and shopping tray. You can manage or disable cookies through your browser settings; however, disabling cookies may limit certain interactive features of our outlet locator.

6. Data Protection Rights & Security

We enforce industry-standard SSL encryption and secure server protocols to protect your personal details. Depending on your jurisdiction, you possess the following rights regarding your personal data:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete contact details.
• Right to Deletion: Request full erasure of your reservation history and newsletter records.
• Opt-Out of Marketing: Unsubscribe from Saathi Club emails at any time via the link provided in our newsletters.